Storm and Sanitary Sewer Backups (24/7 Emergency Number)
Send a Message
507-328-2640

Storm Sewer Maintenance
Send a Message
507-328-2640

Stormwater Education
Send a Message
507-328-2440

Water Reclamation Plant
Website 
507-328-2650

Public Works Department Communications
Send a Message
507-328-2436

General City Communications
Send a Message

Parking Meter Maintenance
Send a Message
507-328-2475

Public Parking
Website

Record Drawings / "As-Built" Requests
Send a Message
507-328-2406

Sidewalk Maintenance (NOT sidewalk snow removal see link below)
Send a Message
507-328-2422

Sidewalk Snow Removal
Send a Message
507-328-2400 

Street Maintenance Main Line
Send a Message
507-328-2450 (answered Monday to Friday from 7am to 3:30pm)

Right-of-Way Permits
Send a Message
507-328-2406

Roadkill Pick-up Requests 
Send a Message
507-328-2450 

Snow Plowing
Send a Message
507-328-2450

Storm and Sanitary Sewer Backups & Maintenance
Send a Message
507-328-2640

For emergency infrastructure maintenance issues in off hours:

• Weekends & Holidays: 507-254-7705

• 2nd Shift (Monday through Friday 3:30pm – 11 pm): 507-251-8435

• 3rd Shift (Sunday through Friday 11pm – 7am): 507-254-7704

Traffic Sign Maintenance
Send a Message
Phone:  507-328-2462

Traffic Signal Maintenance
Send a Message
Phone: 507-328-2470

Park and Recreation - Forestry Division

Send a Message
507-328-2515 

Hours (Mon-Fri):
Winter 7:30am to 4:00pm
Summer 7:00am to 3:30pm

After Hours Tree Emergencies
507-328-6800

Rochester Public Utilities (RPU)

Power Outage
507-280-9191

Use the RPU Contact Form or call 507-280-1500 or 800-778-3421 for these issues:

• Watermain breaks
• Street light maintenance
• Electrical lines
• Water service covers

For best customer service, we recommend contacting the Public Works main line at 507-328-2400 so our team can help direct your call to the most appropriate person.

Public Works Leadership Team:

• Public Works Director: Wendy Turri
• Deputy Public Works Director - Environmental Services: Aaron Luckstein
• Deputy Public Works Director - Physical Development / City Engineer: Dillon Dombrovski
• Assistant City Engineer: Tyler Niemeyer
• Traffic Engineer: Sam Budzyna
• Fleet & Facilities Division Head: Monty Meyer
• Street Maintenance Division Head: Dan Plizga
• Office Services Division Head: Heather Peterson
• Transit & Parking Manager: Ia Xiong